claim.me helps online shops recover money for lost, damaged, or incomplete parcels across Europe.

Our mission is twofold:

1. Simplify the claiming process: a fully digital and standardized claiming process in under 2 minutes for your customer service team

2. Maximize carrier refunds: our team of experts handles the entire claiming process with the carrier

More to come: 2026 will be the year of agent-based parcel claiming - end consumers will be able to directly submit their claims to our high-quality AI agent. The customer service team doesn't need to do anything but wait until the money arrives at the bank account.

We chase your refunds, you focus on your customers.