150 Years of Evolution. How Vaillant Adapts Its Core Values for the Age of Agentic Commerce.
Vaillant has navigated more than one industrial inflection point in its 150-year history. From a regional German manufacturer to a global HVAC group present in 60 countries, the company has consistently translated its core values, premium products and exceptional service, into the language of its time. Today, AI and agentic commerce represent the next translation. This session shows how Vaillant Group sets the course for a new era: how AI is reshaping customer experience, organizational agility, and the way technology itself is built. A manufacturer's perspective on what it takes to stay relevant when the rules of B2B commerce are being rewritten by machines.