Agentic Commerce and the New Customer Journey: Is Your Retail Brand Ready?
valantic+1 Stage

Agentic Commerce and the New Customer Journey: Is Your Retail Brand Ready?

valantic
valantic
AI
CRM & Loyalty
Brand Building
Data Management
UX
Transformation
Growth & Expansion
Marketing
Omnichannel
D2C
Tuesday, Jun 23, 2026
2:10 PM - 2:40 PM | Europe/Berlin

Session

valantic+1 Stage
English
About

Agentic Commerce is redefining how brands grow: AI-powered agents take over end-to-end tasks across the customer journey from discovery and personalization to service and loyalty. In this joint session, Tim Bielski, Solutions Engineering Leader at Shopify, and Sander Berlinski, Director of Propositions at valantic, will share how retailers can start building their brand of tomorrow, today. You will learn: • what Agentic Commerce looks like in real-life Shopify implementations • which concrete use cases along the journey deliver impact fastest • how to set up teams, data and processes for scalable, autonomous commerce experiences See how to move from isolated AI experiments to a connected agent-based commerce ecosystem that increases brand loyalty, conversion and profitability.

Speakers

Tim Bielski

Solutions Engineering LeaderShopify

Sander Berlinski

Director of Propositionsvalantic