Agentic Commerce and the New Customer Journey: Is Your Retail Brand Ready?
About
Agentic Commerce is redefining how brands grow: AI-powered agents take over end-to-end tasks across the customer journey from discovery and personalization to service and loyalty. In this joint session, Tim Bielski, Solutions Engineering Leader at Shopify, and Sander Berlinski, Director of Propositions at valantic, will share how retailers can start building their brand of tomorrow, today. You will learn: • what Agentic Commerce looks like in real-life Shopify implementations • which concrete use cases along the journey deliver impact fastest • how to set up teams, data and processes for scalable, autonomous commerce experiences See how to move from isolated AI experiments to a connected agent-based commerce ecosystem that increases brand loyalty, conversion and profitability.


